Privacy policy
Last updated 29 October 2026
Who we are
This website is run by The Lily Tree Group Ltd (company number 17518702), together with The Lily Tree Children's Homes Ltd (company number 17518833) (“we”, “us”). Both companies are registered in England and Wales. The Lily Tree Group Ltd is the controller of personal information collected through this website. Our registered office is: Registered office address to be confirmed
You can contact us about privacy at Email address to be confirmed.
The short version
This website does not have contact forms, accounts or tracking. We collect personal information only when you contact us directly, for example by email. We use it to reply to you and for no other purpose.
What we collect and why
| When | What we collect | Why, and our legal basis |
|---|---|---|
| You email or phone us | Your name, contact details, organisation and the content of your message | To respond to your enquiry. Legitimate interests (running our organisation and replying to people who contact us). |
| You register interest in working with us | Your name, contact details and any information you send about your experience | To consider you for future roles. Legitimate interests, and steps you ask us to take before entering a contract. |
| You visit this website | Technical information such as your IP address and browser type, held in server logs by our hosting provider | To keep the website secure and working. Legitimate interests. |
We do not currently receive referrals or hold information about children. Please do not send us personal information about any child.
Who we share it with
We do not sell your information. We use service providers who help us run our website and email, such as our website host. They process information on our behalf and only as instructed. We may share information where the law requires it, or to protect the safety of a child.
How long we keep it
We keep general enquiries only for as long as needed to respond and for a reasonable period afterwards, usually no more than 12 months. If an enquiry leads to a working relationship, we will keep the information for as long as that relationship and our legal obligations require. Details you send about future work with us are kept for up to 12 months unless you ask us to remove them sooner.
Where your information is held
We aim to keep your information within the UK or the European Economic Area. If a provider transfers it elsewhere, we will make sure appropriate safeguards are in place.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct anything that is wrong;
- ask us to delete your information in some circumstances;
- ask us to restrict how we use it, or object to how we use it; and
- ask for your information in a portable format in some circumstances.
To use any of these rights, contact us using the details above. We will respond within one month.
Complaints
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Cookies
See our cookies page. In short, this website does not use cookies.
Changes to this policy
We will update this policy as our services develop, particularly once our children’s homes open. The date at the top shows when it was last changed.